We are continuing to monitor for any further issues.
Posted Jan 21, 2019 - 18:01 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2019 - 17:59 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 21, 2019 - 17:58 CST
Investigating
BigCommerce engineers are investigating a performance issue with our authentication infrastructure. The main effect would be slow API responses. We will post an update soon.