Increased errors for Pricelists API

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted May 15, 2019 - 12:44 CDT

Update

We are continuing to monitor for any further issues.

Posted May 15, 2019 - 12:43 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2019 - 12:42 CDT

Update

This incident would affect the same amount of requests to the new Storefront service.

Posted May 15, 2019 - 12:38 CDT

Identified

BigCommerce engineers have identified an issue with 3% of requests to Pricelists API. A fix is being implemented.

Posted May 15, 2019 - 12:36 CDT

This incident affected: API & Webhooks and Storefront.