Intermittent Availability Issues

Incident Report for BigCommerce

Resolved

BigCommerce engineers have resolved the intermittent storefront errors occurring between 3:40 UTC and 4:00 UTC. All services are now operational.

Posted Apr 01, 2024 - 23:15 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 01, 2024 - 23:02 CDT

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Posted Apr 01, 2024 - 22:51 CDT

This incident affected: Storefront.